TERMS AND CONDITIONS

The risk of serious injury to the head and mouth is inherent in sports. The wearing of a mouthguard cannot prevent all injuries from occurring. By clicking the “Yes” checkbox you have read and understand this information below and agree to waive any claims against Sportsguard Laboratories, Inc. (SLI).

Our goal is 100% satisfaction. Your guard should fit and look great. If you are dissatisfied with any aspect of your guard, please contact us so we can correct it. We are happy to make adjustments as needed.

If you are not satisfied with your mouthguard within 30 days of receiving, we will refund the total cost of the mouthguard minus the $15 cost of the Self Impression Kit. Once you return the mouthguard we will issue a refund to your form of payment within 2 business days. Please return mouthguard to:

Sportsguard Laboratories, Inc

821 W. Main St.

Kent, OH 44240

 

Because every person’s mouth is different, the precise placement of any logo/name/number is not guaranteed. Our lab technicians will place them as close as possible given what’s presented to them in your impression/model.

Waiver

As a purchaser you agree and accept the following. The Sportsguard Laboratories, Inc. mouthguard is not a Dental Device as defined by O.C.G.A. and shall not be used as such. The product is provided as is, without any guarantees or warranty. In connection with the mouthguard, Sportsguard laboratories, Inc. makes no warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, of title, or of non-infringement of third-party rights. Use of the product by a user is at the user’s risk. If you are undergoing fixed orthodontic treatment, have braces, loose teeth or bridgework you should not take an impression of your teeth.

As a purchaser you agree and accept the following. All images, photos, videos you provide can be used for any purpose Impact chooses.

Shipping

Unless special arrangements are made all orders will ship via USPS via 1st class mail. To deliver your custom mouthguard there are three shipments required. We ship the impression kit to you, you return the completed impression to us, we ship the finished mouthguard to you.

SHIPPING DISLCLAIMER: We want to make all our domestic buyers aware of the fact that SLI is not a mail service itself. We cannot guarantee any delivery time frames due to domestic conditions. SLI IS NOT responsible for lost or stolen mail. We do not guarantee exact shipping times and dates.

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions
• Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To administer a contest, promotion, survey or other site feature
• To send periodic emails. The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribed instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.